Five ways how Field Service Management software enhance operational efficiency

The Field Service Management  industry faces essential increase and advancement in order to expand its scope and functionality. From $1.97 billion in 2015 to $5.11 billion by 2020 at an estimated of 21% growth rate has been observed, to put a figure on it. Besides centralization, it now recall  for real time availability of data, higher transparency, and above all, better operational efficiency

Here list some of the ways in which technology has driven up productivity.

Initiative of IOT

Using Internet of Things (IOT) to process big data and monitor asset condition can help predict when a device or a part is about to break down and assist in making data driven informed decisions. A machine can then be scheduled for optimization before it actually malfunctions.

Mobility in Field Services Management

New  mobility for field service management have enabled game-changing efficiencies for companies looking for new ways to simultaneously grow revenues, improve customer experience and reduce costs. Executive Summary Mobile innovation is expanding rapidly in areas ripe for big paybacks.

 Integration solution

Field Service digitization works with on premise CRM solutions and is readily working on cloud as part of Dynamics 365 family.  It can be implemented standalone and is open for integration with other solutions and platforms

Real time posting and assignment of jobs

The field service manager can post jobs as the day progresses, and staff on the field are informed instantly through push notifications. This means that emergencies can be tended to at a moment’s notice and delays and cancellations are easily communicated to the representatives. No longer is there the need to make multiple time-consuming calls.

Instant updates from field representatives

Field representatives can now easily update the inventory, as soon as a part(s) is used without having to wait for the end of the day to rush back to the office to input the day’s information. Orders can then be placed accordingly to keep stock updated.                            If a technician does not have a part they need, they can know if a fellow technician close by does. With real time communication, it can be transferred the same day, saving time and money.

What Microsoft Dynamics CRM can offer for your business?

Microsoft Dynamics CRM is quite simply the fastest and easiest way to add CRM capabilities to any organization that uses Microsoft Office or Outlook.

Because it was designed to partner with Outlook, Microsoft Dynamics CRM delivers lower training costs, broader user adoption, less application-switching, higher productivity, and an incredibly rapid return on investment.

Microsoft Dynamics CRM can give your employees direct access to customer information through Microsoft Outlook, enabling access to the information they need when they need it, in the office or on the road.

Dynamics 360 – CRM use in each sector such as Real-Estate Management, Call Center Management, Education Management, health care

Of course, any bank that employed Dynamics 360 – CRM would likely want to use all of its sales force automation tools to acquire new business, but in addition, it would focus the power of the CRM on maintaining and improving relationships with current customers

HOW BANKS CAN USE CRM SOFTWARE?

The question becomes: is a CRM software a good investment for banks management and if so, how would a bank use it to get the most benefit? A 2015 study revealed that CRM tools can make large worth  to banks, and their essential function would not be customer acquisition, but instead customer retention.

10 easy ways for banking management solutions

To understand customers better in a harmonious business transformation journey. Central Customer Repository there are many ways to integrate Dynamics 365 – CRM with your existing core banking systems

• 360° Customer View
• Financial Information and Transaction Management
• Relationship Tree
• Workflow automation
• Marketing Management
• Loyalty Program Management
• Case Management
• Knowledgebase Management
• Integration with Office 365